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Claims and verification

Why was my claim sent to staff review?

Claiming connects a WordPress account to a Trust ID after control of an approved official contact route or protected evidence is checked.

This article explains why was my claim sent to staff review in the Hotshot College workflow. Use the result as one part of a documented decision and confirm any time-sensitive fact with the named source.

What to do

  1. Sign in to the account that should manage the profile.
  2. Choose an available official email, official phone, or protected document route.
  3. Complete the single-use verification step before it expires.
  4. Review the claimed profile and report any official-data mismatch separately.

What the result means

A successful claim proves control of the approved route at the recorded time. It does not prove ownership, authority, safety, insurance, or endorsement by FMCSA or HSC.

Limits and next step

Never share a verification code. If you did not start the request, stop and contact HSC Support.

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3 to 60 letters, numbers, periods, hyphens, or underscores.

Used for recovery and verification.

Include the country code when outside the United States.

At least 12 characters with upper and lowercase letters, a number, and a symbol.

What best describes your work?

You can request a role change later. Changes require review to protect evidence history.