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Reviews, complaints, and mediation

Who is responsible for a submitted review or complaint?

The person who submits a review, complaint, response, or evidence is responsible for having a lawful basis and for the truth of factual statements they provide. Hotshot College provides the platform, labels sources and states, applies moderation rules, and offers correction, response, mediation, and appeal processes.

Platform duties

Hotshot College does not promise that every submission is true. It can screen, restrict, investigate, label, decline, or remove content under its policies. It should not write fake reviews, buy sentiment-conditioned reviews, distort the meaning of reviews, or use unfair suppression.

Business impact

A user must make independent decisions. Hotshot College does not guarantee employment, bookings, payment, reputation, revenue, or business results, and a user submission is not an official finding. Those notices do not excuse unlawful platform conduct or remove rights that cannot legally be waived.

Review guidance

FTC guidance for review platforms · FTC Consumer Reviews and Testimonials Rule Q&A

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